What the work actually looks like.
Each one starts from a problem someone could name on day one, and ends at the outcome the engagement was contracted against. Filter by your industry or the function you are trying to fix.
4 case studies
Daily reconciliation, from a three-day scramble to a morning report
A grocery chain losing margin to unreconciled outlet settlements moved from a three-day manual close to a nightly automated match, with exceptions surfaced before anyone opened a spreadsheet.
Signups were fine. Activation was the business problem.
A SaaS team optimising the top of the funnel discovered the drop-off was three steps in. Instrumenting activation changed what the roadmap was for.
The Monday report that took until Wednesday
Plant reporting assembled by hand each week arrived too late to act on. Replacing it returned two days of decision time and a day and a half of analyst effort.
Margin that was invisible until the quarter closed
An agency discovering project profitability only at quarter-end built a weekly utilisation and margin view — and found the unprofitable work was the work everyone assumed was fine.
About these accounts
Composite. This describes a pattern we see repeatedly rather than a single client, and the figures are illustrative. No client is named without written consent.
The pattern matters more than the logo.
The useful question is not who we worked with — it is whether the shape of the problem matches yours. A grocery chain’s reconciliation problem and a manufacturer’s reporting problem are the same problem wearing different clothes: nobody owns the definition, so the number arrives too late to act on.
If none of these look like your situation, that is worth a conversation rather than a longer list.
Start with one problem. Not a hiring plan.
A short sprint tells you more about the work than three rounds of interviews.